Quality Assurance Principles
Deliverable Length: Word document: 10 pages (including empty sections), 600–900 words
Your first task in this process will be to select a project to use as the basis of your Key Assignment. You will also create the shell document for the final project Key Assignment document deliverable that you will be working on throughout the course. As you proceed through each project phase, you will add content to each section of the final document to progressively complete the final project delivery, which is the Quality Management Integration Plan. For my Unit 1 Individual Project I would like to conduct my project on the Patient Care Section Bureau of HIV/AIDS, Division of Disease Control North Carolina Department of Health. The purpose of this plan is to set forth a coordinated approach to addressing quality assessment and process improvement within the Patient Care Section of the Bureau of HIV/AIDS, North Carolina Department of
Health. The Patient Care Section is dedicated to ensuring the highest quality of HIV medical care and
support services provided to HIV/AIDS clients throughout the state of North Carolina.
The project deliverables are as follows:
Quality Management Integration Plan
Course number and name
Table of Contents (TOC)
Use an autogenerated TOC.
This should be on a separate page.
This should be a maximum of 3 levels deep.
Be sure to update the fields of the TOC so that it is up-to-date before submitting your project.
Section Headings (create each heading on a new page with “TBD” as content, except for Week 1)
Plan Quality Management Week 1: Project Outline
Plan Quality Management Week 1: Organizational Readiness for Quality Management
Plan Quality Management Week 1: Quality Systems Analysis
(Manage Quality) Perform Quality Management Week 2: Quality Dimensions and Criteria
(Manage Quality) Perform Quality Assurance Week 3: Quality Process Improvement Tools and Techniques
Control Quality Week 4: Quality Performance Monitoring and Control
Control Quality Week 5: Management’s Role in Quality Management
Control Quality Week 5: Quality Performance Communication Plan
Create the following sections for Week 1:
Include a brief description of the project.
Describe the overall project deliverables.
Material can be taken from the approved proposal that you submitted to the instructor. This may serve as the draft for the proposal.
Be sure that this project is approved by the instructor.
Organizational Readiness for Quality Management
Discuss which quality systems the organization employs today.
Discuss the organization’s readiness to incorporate the selected project.
Include additional support that might be required to incorporate quality management (e.g., a knowledgeable quality champion).
Quality Systems Analysis
Discuss the pros and cons of at least 3 quality systems (e.g., ISO 9000, Six Sigma, plan-do-check-act or plan-do-study-act, Capability Maturity Model Integration [CMMI], organizational project management maturity model [OPM3®], Malcolm Baldrige).
Identify which one or combination is most appropriate for this project, and discuss why.