Implementing Capsule Customer Relationship Management (CRM)

 
I need 1st iteration for the topic ‘Implementing Capsule Customer Relationship Management (CRM)’.

1st Iteration – 4 papers ( PLAN, ACTION, OBSERVATIONS, REFLECTION)

Plan – at least one page in length, should include a description of all the planning activity that has taken place…may include agendas or other manuscripts as appropriate
Action – at least one page in length, should include a description of that actual activity
Observation – at least one page in length, should include a description of all the information collected as well as any analysis
Reflection – at least one page in length, should include a description of your thoughts about what happened, what went well, as well as not so well.  If your iteration was a meeting, you may want to discuss the effectiveness of the meeting, did you have the best participants, did you miss any (not invite) or learned during the meeting you should have invited someone else..if so, what are your thoughts regarding mitigation …etc…

NO PLAGIARISM.
MUST BE IN APA.
PROFESSIONAL REFERENCES -5
NOTE: Please find the attachment for the better understanding of the iteration heading.

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